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Organic Bamboo Regular/Maxiflow Pads

REFINED period care products are made with premium organic bamboo fibres, which absorb 40% more fluids than conventional cotton pads. Bamboo fibres are super fine, unlike cotton wood pulp, meaning our pads are not just absorbent, but ultra-thin and dry on the surface, too.

 

Our patented, exclusive organic bamboo core is mechanically pressed with a highly absorbent microfibre core. This keeps the surface of the pad dry by locking away moisture, keeping it comfortable on your skin. Bamboo is also naturally hypoallergenic and antibacterial, and does a great job at keeping odour away. 

 

Our pads and individual wrappers are made with plant-based, certified compostable biofilm.

REFINED has combined the best of nature and science to create a high performance pad that is the better choice for you and the environment.

Bamboo is 40% more absorbent than cotton. Our pads absorb more fluid and moisture than cotton, meaning the surface stays dry and comfortable for hours. Our pads are naturally thinner than cotton — designed to offer complete protection without the bulkiness.

Our bamboo is certified organic, crafted with FSC (Forest Stewardship Council) Certified bamboo pulp. Bamboo uses far less water than cotton throughout the growing process, with some bamboo species growing up to 50cm per day. This means bamboo is a sustainable, renewable resource. In addition, REFINED pads and individual wrappers are made with bio-based film, certified by TUV Austria, making them more environmentally friendly than conventional plastic.

Read more about our pads here.

As we craft natural period care products, we sought a way to create an antibacterial pad using the combination of nature and science. Bamboo is naturally antibacterial, and does a fantastic job at preventing bacterial growth and odours. Our pads do not require nanosilver ion.

REFINED organic bamboo pads naturally reduce the presence of odour and bacteria, no artificial fragrance involved. Bamboo contains millions of microscopic pores that trap odour, eliminating the odour without man-made chemicals. This is why many odour repellants on the market are made with bamboo, and REFINED period care offers these natural bamboo benefits.

We’ve designed our pads to be leak-proof and highly absorbent, with a maximum coverage design that aligns with your body. Move freely knowing you are protected by the REFINED patented broad-surface design.

Our Regular pads are able to absorb 187ml, while our Maxiflow pads are able to absorb 230ml.

We offer Regular and Maxiflow pads. Regular pads (280mm) are best for light to medium flow days. If you’re looking for extra protection on heavy flow days, use the Maxiflow pads (315mm) for day or night. Our pads are wider and longer than many others, so choose the size you’re comfortable with.

Absolutely. We recommend our Maxiflow pads as maternity pads since they offer supreme absorbency – plus, they’re longer and wider, too!

REFINED is entirely natural and toxin-free. Our pads are made from organic, safe material, meaning they are chlorine-free, odour blocking agent-free, fragrance-free, and ion-free. REFINED products have been clinically tested by dermatologists from Germany, and certified by Dermatest Germany. Our pads are designed to gentle on your most sensitive skin.

The recommended timeframe for changing your pad is every 4 to 6 hours, dependant upon your flow. Feel free to change the pad when it feels full or heavy.

Organic Bamboo Daily Liners

REFINED panty liners are made from premium organic bamboo fibres, a safe, gentle material for delicate skin. Our patented exclusive organic bamboo design is mechanically pressed with a highly absorbent microfibre core to keep the surface of the liner dry, locking away moisture and feeling comfortable on your skin. Bamboo is naturally hypoallergenic and antibacterial, and does a great job at keeping away bad odours.

Read more about our pads here.

REFINED daily liners are designed to stay firmly in place, offering all-day protection while you’re on the move. You will never have to worry about bunching or losing shape.

We encourage you to wear the daily liner for 4-6 hours, depending on your comfort level.

Glow-Getter Cleansing Wipes

REFINED Glow-Getter Facial Cleansing Wipes are a must-have in your handbag, gym tote and luggage for when you need to remove your makeup, clean your face or have a quick freshen up. Our wipes are gentle and infused with skin-beneficial botanical oils to cleanse thoroughly and moisturise your skin instantly. They are free from chemicals and nasties that can strip off moisture and harm your skin.  

Yes, our wipes are suitable and safe for all skin types. Whether you have dry skin, oily skin or combination skin, they are great as your daily skincare helper.

Yes. REFINED facial cleansing wipes are not just designed to remove makeup. They are also effective in removing impurities, sweat, face oil and dirt after a long day out or after a workout. Perfect as face cleanser and moisturiser on the go. 

Yes, our wipes are made of premium, plant-based cellulose fibre derived from sustainably-sourced wood from Lenzing. They are biodegradable and compostable. 

Subscription

Our subscription offers you better savings when you shop in bundles. You can choose 3 types of items in your subscription package, and customise the frequency for your shipment: 4 weeks, 8 weeks or 12 weeks.
You will receive an email reminder 3 days before your order is sent out to confirm your subscription. If you need to amend or renew your subscription for the month, kindly do so before the shipment date. Your credit card will only be charged upon confirmation of subscription renewal.
Definitely! Just log into your account, amend the items in your bundle, and reset your subscription order. Kindly ensure all items are correct before updating your subscription.
No, there is no penalty fee if you cancel your subscription. Just login to your account to pause or cancel your subscription anytime.

General Questions

Yes! You can certainly purchase items without subscribing. However, if you’re looking for an easy way to shop + save money while getting your essentials delivered anytime you want, we’d recommend checking out our subscription plans.

We offer free shipping to WM (West Malaysia) on orders above RM50 while EM (East Malaysia) on orders above RM80. A postage fee of RM6 (For West Malaysia) will be charged for orders below RM50 and RM12 (For East Malaysia) will charged for orders below RM80.

All orders placed before 2pm on weekdays will be processed on the same day, unless specified otherwise. All orders placed during weekends or public holidays will be processed on the next business day. Delivery timeline does not include processing time and is subject to courier handling/processing time. You can anticipate your order to arrive within 2-3 business days upon order confirmation, but kindly allow up to 5 working days during peak seasons and holiday seasons. Should you have any questions about this, kindly reach out to us at hello@refined.sg.
Returning is easy. Just contact our customer support at hello@refined.sg within 30 days of receiving your product, and we’ll guide you from there.
We strive to provide you the best quality at all times. In the unfortunate event that you have received defective products, you may take a clear photo of the defect and contact our customer service at hello@refined.sg. Our team will look into this matter and we’ll be in touch with you within 2-4 business days.

We will accept returns only if the two below conditions are met and can be proven:

1. Goods were purchased from REFINED website

2. Defective product.


However, item such as Period Underwear, is NOT eligible for an exchange or return, due to hygiene reason. 

Returned items will be inspected and must be returned in unopened and original condition. 

Postage fee would be solely borne by you – except for defective items. We will borne the postage and do the replacement to you upon confirmation of the issue of defect.

Upon inspection, you will receive your refund in the form of store credit into your wallet or coupon credit in your registered account. You may submit request to our support team to refund the amount via original payment method. Please note that refund for payment made via FPX can only be done via bank transfer hence it will take 5-7 working days to process.

Items that are marked as final sale, promotional items (free gifts with purchase, buy one free one items) cannot be returned.

For return issues kindly contact our customer service at hello@refined.sg

About Our Affiliate Program

Commissions will be paid at the end of each month for every qualifying purchase via bank transfer.

The Refined Affiliate Program allows you to earn a commission by linking your contacts, friends, families or audiences to the official Refined store. 

It's also an opportunity for you to earn passive income by recommending the products you like from our store. Through our affiliate program portal, you will have access to an online password-protected reporting system providing detailed  transactions, qualifying referrals, and orders they’ve made. By sharing your unique affiliate link with your audience, they visit an official Refined store, resulting in a purchase that will earn you 10%  of the sale. We take care of the entire order fulfillment and customer service. 

We also keep track of your sales and send your monthly earnings to your bank account.

It’s free. Plus, you’ll make money–considering the fact that every women needs pads or hygiene products every month! This encourages you to gain repeat buyers. Moreover, Refined handles all order fulfilment, customer service, and inventories. All you have to do is refer a friend using your affiliate link plus the marketing. 

Unfortunately no. Our promotional prices updates, stock availability, and verifications are all part of our integrated shopping environment. In order to ensure proper inventory tracking and reporting, we host the transaction. Also, we do the fulfillment of order and customer service while all you have to do is just focus on the marketing via your affiliate link.

Yes. Just login to your affiliate portal at www.affiliate.refined.my and you will be able to access all the information of your earnings and qualifying orders from your respective referrals.

If a user returns a product for a refund, or if credit card charges are reversed due to a dispute or credit card fraud, your account will be debited for any commission that was earned on that transaction. If a product is returned in exchange for new merchandise, or if goods are lost or damaged and we ship replacement goods to the customer, your commissions will not be affected. 

Unfortunately no. All affiliate qualifying orders must be done through your affiliate link at www.affiliate.refined.my 

Therma Therapy Patch

Our heating patch warms up as soon as it is exposed to air, then lasts up to 8 hours.

Our heating patch warms up to 60 degrees.

Therma Therapy patch gets warm naturally once it is removed from the package and exposed to air.

You can use Therma Therapy Patch anywhere on your body. However, do not apply directly to your skin to prevent burning of the skin.

No, the heating patch is designed for one-time use only

Our patches are made from safe and gentle ingredients.. Each patch is also infused with natural Angelica and Motherwort herbs.

No. Our Therma Therapy Patch is not scented. There is no aroma

The Therma Therapy Patch is our way of making your periods pain-free. The gentle heat and soothing herbs reduce cramping and discomfort, providing a therapeutic effect while regulating period flow. The oval shape of the patch delivers heat across your abdomen and back,, keeping you warm and comfortable.

Biodegradable Eco Towel

Our biodegradable, single-use towels are made of eucalyptus cellulose fiber. This is a plant-based material that naturally biodegrades.

Yes! Eco-towels are a great choice for removing makeup. Simply use it in place of your regular cleansing sponge, cloth, or cotton. Wet the towel and cleanse your face, or pair with your favourite makeup removal products.

When exposed to air through the wet-dry cycle, reusable cloth towels grow microbes and bacteria that lead to skin irritation and acne. Our biodegradable, disposable towels are softer, more absorbent, and most importantly, more hygienic — because they stop these germs from entering your skincare routine.

Absolutely. Our eco-towels are safe for use on your baby’s sensitive skin. These towels are safer and more hygienic, as they do not carry bacteria like washcloths do.

Yes! Our towels are super absorbent. You can use them to wipe off sweat and moisture after a workout.

Tissue is breakable and tears easily, making it nearly impossible for facial cleansing use. Instead, our disposable towel is durable, and does not break or tear, even when wet. You can even wring them out. Eco-towels are as durable and versatile as a regular bathroom towel.

You may use this towel up to two times if you are wiping down tables and objects. However, we strongly recommend using the towel only once if you’re washing or drying your face, in order to avoid spreading bacteria onto your skin.

Our disposable towel is sustainably manufactured using a plant-based material. This means that, although the product is single-use, it will naturally decompose and break down, meaning no environmental harm. You will also skip the wash cycle required for reusable towels, so you can reduce your water usage.

Period Underwear

Our period underwear comes in 5 sizes. Pick the right size by referring to our sizing chart here

Rinse your period underwear each time after use until the water runs clear. You may hand wash it with cold water or put it in the washer. If you are using a washer, put it in a lingerie bag, use the gentle/delicate cycle and wash below 30°C. Then, hang dry. Do not machine-dry or iron your period underwear. No fabric softener or bleach too, please.

Yes, you can. Our period underwear can hold up to 4 tampons worth of menstrual fluid and are great for regular to light flow or at the end of your menstrual cycle. You can also use it as a backup with your pad, tampon or menstrual cup to prevent messy leaks and stains during heavy flow days.

REFINED period underwear are designed with 4-layer super absorbent and moisture-wicking, leak-proof layers. These layers absorb your period fluid and keep the surface dry - so that you can breeze through that time of the month like any other day.